If you are a customer service guru, you may be one of those who specializes in meeting the particular needs of your clients or guests. You have the option to work in an exclusive resort or in a cruise ship. Your responsibilities would depend on where you are working. Regardless of the place, your exceptional communication skills, personal skills and efficiency are always handy.
A lot of them work in tourism and travel industry. Common sites include cruise ships, long-distance trains, spas, fitness clubs, resorts and hotels. Places that maintains or help travelers may offer professional concierge services.
These professionals have a lot of responsibilities especially if they have a customer service position. Those working in a hotel recommend restaurants for dining, have special flowers arranged for an arriving guest and making special room arrangements.
In addition, they are an excellent sources of local information. They can recommend the best activities, entertainment options and best clubs in the nearby area. For those working at exclusive resorts, their responsibilities include organizing everything such as organizing dinner parties to walking the dogs every single day.
The jobs of those professionals on cruise ships are somewhat the same. Aside from being able to recommend the best sites at all ports, they can also book shore excursions and be a source of information when it comes to what the ship offers. Majority of the time, they are considered the best friend of every sea traveler. The reason behind this is that they are capable of arranging everything such as candlelight beachside dinner and trip to the pyramids.
Professionals working in health clubs and spas are usually expected to cater to the different needs of their clients and recommend that clients indulge in a whole day of work out or beauty. Certain tasks may also be performed for the client aside from recommending great exercise classes, therapies and treatments. Placing the valuables of clients in a vault or secure safe for the entire stay, taking used clothes to dry cleaners of those who are busy and arranging refreshments are usually handled by professionals at health clubs or spas.
Since you are specializing in customer service, you must have good relationships with the locals and should know the area very well. It will not hurt to befriend people working at the nearby restaurants or clubs just in case you will encounter a client who will need your recommendation. No matter how last-minute it is, you might just get tickets at shows and great spots in a bars your client. Your ability to meet their needs is the reason why you are being hired in the first place.
However, it is important for clients to remember that these professionals are not magicians although they will most likely be able to cater to many last minute or bizarre requests. It cannot be denied that these professionals are highly in demand to a number of industries. A lot of the professionals do personal work too aside from business. One thing that is evident is that they are usually hired by clients to save time.
A lot of them work in tourism and travel industry. Common sites include cruise ships, long-distance trains, spas, fitness clubs, resorts and hotels. Places that maintains or help travelers may offer professional concierge services.
These professionals have a lot of responsibilities especially if they have a customer service position. Those working in a hotel recommend restaurants for dining, have special flowers arranged for an arriving guest and making special room arrangements.
In addition, they are an excellent sources of local information. They can recommend the best activities, entertainment options and best clubs in the nearby area. For those working at exclusive resorts, their responsibilities include organizing everything such as organizing dinner parties to walking the dogs every single day.
The jobs of those professionals on cruise ships are somewhat the same. Aside from being able to recommend the best sites at all ports, they can also book shore excursions and be a source of information when it comes to what the ship offers. Majority of the time, they are considered the best friend of every sea traveler. The reason behind this is that they are capable of arranging everything such as candlelight beachside dinner and trip to the pyramids.
Professionals working in health clubs and spas are usually expected to cater to the different needs of their clients and recommend that clients indulge in a whole day of work out or beauty. Certain tasks may also be performed for the client aside from recommending great exercise classes, therapies and treatments. Placing the valuables of clients in a vault or secure safe for the entire stay, taking used clothes to dry cleaners of those who are busy and arranging refreshments are usually handled by professionals at health clubs or spas.
Since you are specializing in customer service, you must have good relationships with the locals and should know the area very well. It will not hurt to befriend people working at the nearby restaurants or clubs just in case you will encounter a client who will need your recommendation. No matter how last-minute it is, you might just get tickets at shows and great spots in a bars your client. Your ability to meet their needs is the reason why you are being hired in the first place.
However, it is important for clients to remember that these professionals are not magicians although they will most likely be able to cater to many last minute or bizarre requests. It cannot be denied that these professionals are highly in demand to a number of industries. A lot of the professionals do personal work too aside from business. One thing that is evident is that they are usually hired by clients to save time.
About the Author:
When you are looking for information about professional concierge services, visit our web pages today. More details are available at http://www.bhmla.com/front-desk now.
No comments:
Post a Comment